AlopitDelivery & Payment
Alopit Kft. pays special attention to ensuring that the ordered food supplements and wellness products arrive safely and undamaged. We work with our delivery partners across Hungary, and every parcel is handed over to a courier or postal carrier in a trackable manner.
- Processing time
- Orders placed before 11:30 ship the same day; after that, they ship on the next business day.
- Delivery time
- 2-4 business days
- Delivery cost
- For a fee of HUF 1,590, free above 20000 Ft.
- Payment
- Cash on delivery, Bank transfer
1. Delivery methods
2. Timeframes and costs
| Service | Delivery time | Cost |
|---|---|---|
| MPL (Hungarian Post) | 2-4 business days | HUF 1,590 |
| Foxpost parcel locker | 1-3 business days | HUF 1,290 |
The delivery time is understood as business days from dispatch. In hard-to-reach areas, delivery may take 1-2 days longer.
- Standard shipping is free for orders over 20000 Ft in Hungary; for smaller basket values, shipping costs 1590 Ft.
- The package arrives within 2-5 business days from dispatch.
- Orders received by 11:30 on business days leave our warehouse the same day.
- You can return unused, originally packaged products within 30 days of delivery.
- Payment: cash on delivery, bank transfer.
3. Order processing
Orders received before 11:30 on a business day are forwarded the same day. Orders placed after the deadline, on weekends, or on holidays are handed to the courier on the next business day. We immediately send an email confirmation with the order number when the order is placed.
Every product is protected with bubble wrap and a shock-resistant cardboard box; bottles and sachets with tamper-evident seals are packed in an extra layer of air cushioning. Heat-sensitive products are placed in thermal protective packaging, and liquid products in leak-proof sealed sachets so that the parcel stays intact during courier handling.
4. Tracking your parcel
Every parcel receives an automatic tracking number, which we send by email and SMS. You can follow the current location of the parcel on the courier's website and receive a notification about the expected delivery time.
5. Lost or delayed parcel
If the package tracking shows no change after five business days, please notify us at [email protected] and include your order number. We will initiate an investigation with the courier service and, within ten business days of your report, we will resend the order or refund the full purchase price, whichever you prefer.
6. Damaged on arrival
If the parcel arrives damaged, please open it in the presence of the courier and take photos of the damaged outer packaging and the product. Then notify us within 24 hours at [email protected], providing the order number and the photos, and we will immediately arrange a replacement or refund.
7. Payment methods
Payment can be made using the following methods: Cash on delivery, Bank transfer. We never ask for card or online banking details by email or phone.
8. Delivery outside Hungary
We also deliver to selected foreign countries. The fee and delivery time for the specific destination are provided at checkout, before payment. Import duties are borne by the recipient.
9. Questions about this policy
You can write to [email protected] and call +36 448 147 818 between Mon-Fri 08:00-15:30, Sat 09:00-15:00. We reply to every message within one business day.
- Merchant
- Alopit Kft.
- Registered address
- 7621 Pécs, Király utca 18., Magyarország
- [email protected]
- Phone
- +36 448 147 818
- Working hours
- Mon-Fri 08:00-15:30, Sat 09:00-15:00
- Registration
- Cégjegyzékszám: 8953475105