Privacy Policy
The controller of personal data collected on the alopit.sale website is Alopit Kft. ("Alopit"). This document describes what data we collect, for what purpose, how long we retain it, who can access it, and what rights you have.
1. Who is responsible
Alopit Kft., 7621 Pécs, Király utca 18., Magyarország. For data protection matters, [email protected] is the contact person.
2. Legal framework
Personal data is processed in accordance with the General Data Protection Regulation (GDPR) and other regulations in force in Hungary. If there is a conflict between this notice and the law, the law prevails.
3. What we collect
When ordering, we collect the data essential for delivery: name, shipping address, email address, phone number, and the contents of the order. This site does not collect or store card details. While browsing, the site records technical data such as IP address, browser type, and the pages visited, with the help of cookies detailed below.
- Contact and shipping details: name, address, email address, phone number.
- Transaction and purchase history: ordered products, quantity, payment method, order amount.
- Technical telemetry and device diagnostic data: IP address, browser type, operating system, visit times.
- Customer service communication: emails, chat messages, support and inquiry content.
4. Why we use it
- Processing orders, arranging delivery and handling returns.
- Communicating with customers, answering questions addressed to us and providing information about order status.
- Maintaining website security and measuring traffic.
- Sending offers only if you have subscribed. Every message includes an option to unsubscribe.
6. Data transfer
Courier services receive the data required for delivery. The payment service provider receives the data essential for completing the transaction. Hosting and analytics service providers process the data on our behalf under contract. We do not sell personal data.
Alopit Kft. never sells personal data to third parties and does not pass it on to advertising data brokers. This commitment also stands under the Hungarian data protection law (Act CXII of 2011) and the European Union's General Data Protection Regulation (GDPR).
7. How long we keep the data
Order data is stored for the period specified by the Accounting Act and then deleted. Account data is kept until the account is deleted. Analytics data is available to us for 14 months.
8. Your rights
The data subject is entitled to access, rectify, delete their personal data, and to data portability in accordance with the GDPR and the Hungarian data protection law (Act CXII of 2011). To exercise these rights, it is sufficient to send an email to [email protected], to which we respond within 30 days.
9. Security
Alopit Kft. does not collect or store bank payment details, as payment is made exclusively by cash on delivery (cash to the courier) or by direct bank transfer.
10. Questions about this policy
You can write to [email protected] and call +36 448 147 818 between Mon-Fri 08:00-15:30, Sat 09:00-15:00. We reply to every message within one business day.
- Merchant
- Alopit Kft.
- Registered address
- 7621 Pécs, Király utca 18., Magyarország
- [email protected]
- Phone
- +36 448 147 818
- Working hours
- Mon-Fri 08:00-15:30, Sat 09:00-15:00
- Registration
- Cégjegyzékszám: 8953475105
Alopit